Telephone Assistance

IT Service Desk provides services related to telephony across campus. If your office phone is not working, or you need help with voice mail, IT Service Desk can help.  You can reach the IT Service Desk by calling 843.953.3375 or by emailing itservicedesk@cofc.edu. 

Services include;

  • Telephone installations, moves, additions, changes
  • Telephone purchases (Note: 2.4 GHz portable phones should NOT be purchased or used on campus due to possible interference with the CampusWide wireless network.)
  • Telephone repair
  • Voice mail
  • Auto attendants/Call routing
  • State calling cards
  • Conference call set up
  • Customer training

Directory

There are three ways to look up a College of Charleston phone number.

  • Search from the College of Charleston website at www.cofc.edu/directory/.
  • Call directory assistance at 843.805.5507.
  • Use the College of Charleston Campus Directory. A new Campus Directory is published each August and is available for pick up in many locations throughout campus.

Personal Toll Free Numbers

Personal 800 numbers are now available to parents for only 15¢ a minute! There are NO monthly fees or surcharges. This service, provided to you by SCNet, Inc., will ring on your existing telephone number and not affect your current long distance or telephone features. Detailed monthly bills are sent to the home where the number rings. Subscribing is very simple! Just call an SCNet, Inc. customer service representative at 1-800-257-0414 to begin saving today!

Services for the Hearing and/or Speech Impaired

Relay South Carolina: The telephone number for Relay South Carolina is 1-800-735-2905. This service allows people with hearing and/or speech disabilities to use the telephone. The Relay South Carolina facility is staffed 24 hours a day by communication assistants who use special equipment to relay conversations between users of Text Telephones (TTY) and standard telephones.

Text Telephones (TTYs): As a service to those with hearing and/ or speech disabilities, TTYs have been placed at the Public Safety Office and on the 1st floor of the Robert Scott Small Library.