Retiree Technology Expectations

There are four types of retirees in regard to technology privileges: 
  • Legacy Retiree - must meet ALL of the following:  
    • Retired before 10/1/2023. 
    • Do not have Emeritus distinction. 
    • Are not on an active employee (temp, Zero Pay, Affiliate, Courtesy Appointment) contract with the College. 
  • Staff Retiree (non-legacy)  
    • Retired after 10/1/2023. 
    • Are not on an active employee (temp, Zero Pay, Affiliate, Courtesy Appointment) contract with the College. 
  • Faculty Retiree (non-legacy)  
    • Retired after 10/1/2023. 
    • Do not have Emeritus distinction. 
    • Are not on an active employee (temp, Zero Pay, Affiliate, Courtesy Appointment) contract with the College. 
  • Emeritus Faculty Retiree  
    • Have Emeritus Status in Banner.

Legacy Retirees: 

If you are a legacy retiree: 
  • you WILL continue to have access to your College of Charleston email. 
  • you WILL NOT have access to university resources. 

Account Policies for Application Retention

On January 31, 2024, you will lose access to College of Charleston's campus systems EXCEPT email. This includes, but is not limited to,: 
  • MyPortal 
  • CougarEd 
  • LinkedIn Learning 
  • OAKS 
  • eBill 
  • College-licensed Microsoft 365 access (including, but not limited to)  
  • Any Non-Outlook Office 365 online applications (such as Excel, Word, etc.) 
  • Desktop installed Office 365 suite. 
  • College G Suite for Education Accounts (e.g. Google Drive, Docs, Sheets, etc) 
  • Login ability to campus domain services (which includes, but is not limited to):  
  • Campus computers 
  • College of Charleston secure wireless network (Eduroam) 
  
Do you need to retain these services to perform duties associated with the College of Charleston?  
Staff or non-emeritus retirees who need to continue working with a department (on an ad-hoc basis or need to retain access to their account for any other reason) need to be set up as a Zero Pay (ZP) employee by their department. This can be done through Human Resources: ZP Forms for HR   
 

Account Policies for Email Retention 

Personal Account 

While you may keep your College of Charleston email account, we highly recommend that you migrate any personal communications or services conducted through your College of Charleston account to a personal account. Aside from data security and compliance implications, using your university account for personal business may have an adverse impact on you and/or your family/loved ones. 

You have greater personal control over an account that you personally own (i.e., free services such as Gmail, Microsoft, Apple, or Yahoo), as well as assurances of personal privacy. 
 

Expectations/Policies 

Your continued use of your College of Charleston email account stands as an acknowledgment of these policies. 

Policies Pertaining Specifically to Legacy Retirees 

  • Your account can be removed based on inactivity and will result in permanent loss of data. Accounts will be monitored for inactivity. If an account is found to be inactive, it will have the following schedule of changes applied to it: 
    • 6 Months of Inactivity: Email notice sent reminding of the inactivity monitoring. 
    • 9 Months of Inactivity: Account will be disabled.  
      • Need help logging back in? Contact the IT Service Desk 
    • 12 Months of Inactivity: Account will be deleted and will not be recoverable 
  • If the account is removed due to inactivity, your personal information will not be recoverable. 
  • If there are institutional budgetary challenges, all non-employee accounts will likely be removed. Your personal information will not be recoverable. 
  • If you become a victim of ransomware or have your data infected or lost, there will not be any support to retrieve or recover your data. 
  • If you do something that harms the university network or system, your account will be immediately disabled/deleted. Any data will be unrecoverable. 

Policies Pertaining to All using College of Charleston Resources 

  • The College will not provide access to anyone other than you, the account holder (i.e. spouse, executor, relative, etc.).  
    • This means that access to messages or information (medical, financial) that may need review by family, members of an estate, etc., cannot be provided under any circumstance, including powers of attorney. 
  • You are not entitled to an expectation or right of privacy in anything you create, store, send, or receive on College of Charleston telecommunications/email system, computers, or networks. Although the use of institutional resources can be used for incidental personal use, ultimately, the College of Charleston, and the State of South Carolina, have ownership over and the right to obtain access to the systems and contents. Access to information on your account may be requested and arranged through the system(s) user. However, it is not required. 
  • To protect institutional resources, all incoming and outgoing messages are monitored for confidential or restricted data - i.e., personally identifiable information (PII), FERPA, financial information, etc. This information may be quarantined or blocked. 

As a Legacy Retiree your account will be revoked if you: 

  • Violate any privacy regulations. 
  • Act as an agent or on behalf of the College of Charleston. 
  • Share any institutional information stored in your email account from before retirement with anyone outside the College of Charleston. 
  • Share your account (i.e., family member, friend, associate, etc.) 
  • Don’t protect the access and security of your account. 
  • Pass away. 

Support

Limited support will be provided for grandfathered retiree email accounts. Information Technology may assist with basic login assistance to the portals, but will not provide support for the following: 
  • Mail client (browser, desktop, mobile) 
  • Migration of College accounts or software to personal accounts or software 
  • Any other non-login IT assistance requests 

 
How To Prepare for the Change and other information are located at this link: Legacy Retiree Account Access