Student Computing
The Service desk provides phone and e-mail support to students with computer problems. Walk‐in technical support is also available to students with laptops. If students have any computer related questions, this is the place to start.
Contact Service Desk
Visit Help.cofc.edu for current hours and availability.
For virus / malware removal and hardware diagnostics, bring your laptop to the Addlestone Library Technology desk. They will take your laptop and any information needed to work on the problem and one of our technicians will look at the computer.
Services include:
- Assistance to students using OAKS
- Advice and guidance to students regarding spyware/virus issues and prevention as well as spyware/virus removal and repair
- Assistance with the College wireless network
- Troubleshooting and computer diagnostics for student laptops
- Assistance with student email problems
- Assistance to students using the Addlestone computer lab
- Answers to computer technology questions regarding systems in use on campus
- Password assistance
- Due to Covid 19, financial hardship technology loans are available for students who need a computer to complete their coursework.
NOTE: Student Support Services does not provide hardware repair.
Computer Purchase Discount
The College of Charleston offers discounted computer purchases through both Dell and Apple. Apple offers a standard 10% educational discount. All CofC students, faculty, and staff are eligible. Dell offers a 20% discount on recommended Latitude laptop models. Other Dell computer models may be discounted 10-12%.
Visit the CofC Dell store and Apple Store.
Technology Checkout
A limited number of laptops and other technology items are available for students to check out from the Addlestone Library. Students can go to the Circulation Desk in the Addlestone Library and ask to check one out. All laptops have Microsoft Office and wireless capability.
