Information Technology

The IT Service Desk Bell 525 walk-up location is operating on a limited schedule of 10:00 a.m. to 2:00 p.m. Monday through Friday.

Support via telephone, email, and chat will remain on a regular schedule of 7:30 a.m. to 10:00 p.m. Monday through Friday and 2:00 p.m. to 10:00 p.m. Saturday and Sunday. All other IT Service Desk walk up locations will be closed.

If you have any questions, please contact the IT Service Desk by chat https://chat.help.cofc.edu, email itservicedesk@cofc.edu, or phone 843.953.3375.

Information Technology

The Division of Information Technology at the College of Charleston provides ongoing, site-based support for all aspects of technology implementation. From troubleshooting a computer glitch to outfitting an entire department with the latest instructional technology, IT works behind the scenes to make the College’s use of technology run smoothly.

Getting Started

Division News

Now Live: The Information Technology Help Portal has a New Look
Posted on 26 June 2020 | 2:57 pm
[Now Live] The Information Technology help portal (help.cofc.edu) has a new look! The site lists the ways to reach the IT Service Desk for assistance; has informative sliders that highlight new projects and services available; has a quick links section to key websites and knowledge base articles on common topics; and has featured videos and […]
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Coming Soon: A New Look for the Information Technology Help Portal
Posted on 25 June 2020 | 3:54 pm
The Information Technology help portal (help.cofc.edu) is getting a new look! Watch this Tech Minute video for a sneak peek of what the site will look like when it launches tomorrow.
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