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Contact Information

Information Technology
81 St. Philip Street
Charleston, SC 29403
p: 843.953.5595
f: 843.953.5931


Helpdesk

Hours of Standard Operation
Mon - Fri 7:30 am - 10:00 pm
Sat - Sun 2:00 pm - 10:00 pm

Emergency on-call available 24x7
(By Phone Only)
Call 843.953.3375
(Leave message with your contact information and an on-call technician will contact you within 30 minutes.)
Press 1 - Immediate assistance in a classroom
Press 2 - Telephone Services
Press 3 - All other technology questions

Email: helpdesk@cofc.edu
Faculty & Staff: 843.953.3375
Students: 843.953.3375


Teaching, Learning, and Technology
J.C. Long Building, 3rd floor
9 Liberty Street
Charleston, SC 29401
Contact TLT

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Telephone Services

News

Effective Jan. 28, 2012, Spirit Communications will make changes in the State of SC calling card service.  All calls that originate domestically, anywhere within the 50 States, will continue to be processed and billed, whether the calls terminate within the United States or Internationally.  HOWEVER,  Spirit will NO longer support calling card calls that originate from a foreign county as of January 28, 2012.



Telephone Services provides services related to telephony across campus. If your office phone is not working, or you need help with voice mail, Telephone Services can help.  You can reach Telephone Services by calling 843.953.3375 and pressing 2 or by e-mailing telephoneservices@cofc.edu.

Services include;

  • Telephone installations, moves, additions, changes
  • Telephone purchases (Note: 2.4 GHz portable phones should NOT be purchased or used on campus due to possible interference with the CampusWide wireless network.)
  • Telephone repair
  • Voice mail
  • Auto attendants/Call routing
  • State calling cards
  • Conference call set up
  • Customer training

Directory

There are three ways to look up a College of Charleston phone number.

  • Search from the College of Charleston website at www.cofc.edu/directory/.
  • Call directory assistance at 843.805.5507.
  • Use the College of Charleston Campus Directory. A new Campus Directory is published each August and is available for pick up in many locations throughout campus.

Personal Toll Free Numbers

Personal 800 numbers are now available to parents for only 15¢ a minute! There are NO monthly fees or surcharges. This service, provided to you by SCNet, Inc., will ring on your existing telephone number and not affect your current long distance or telephone features. Detailed monthly bills are sent to the home where the number rings. Subscribing is very simple! Just call an SCNet, Inc. customer service representative at 1-800-257-0414 to begin saving today!

Services for the Hearing and/or Speech Impaired

Relay South Carolina: The telephone number for Relay South Carolina is 1-800-735-2905. This service allows people with hearing and/or speech disabilities to use the telephone. The Relay South Carolina facility is staffed 24 hours a day by communication assistants who use special equipment to relay conversations between users of Text Telephones (TTY) and standard telephones.

Text Telephones (TTYs): As a service to those with hearing and/ or speech disabilities, TTYs have been placed at the Public Safety Office and on the 1st floor of the Robert Scott Small Library.