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Information Technology Strategic Plan

The development of the 2015-2017 Information Technology (IT) Strategic Plan will bring together faculty, staff and student representatives from the entire College community to share needs, ideas, and expectations for technology both now and into the future. It provides an opportunity for IT to better understand their users and for users to better understand the challenges faced by IT in funding, implementing, and maintaining technology in support of the mission, goals and strategies of the College.

Implementation of the IT strategic planning process will set institutional priorities for IT and identify funding to be requested for key initiatives to take place in FY15, FY16, FY17, & beyond. The efforts produced here should inform annual iterations and refinements of this process, thereby ensuring that IT fulfills its mission most effectively and efficiently.


  • 4.15.13 Final FY14 IT Plan Report complete
  • 8.01.13 IT began FY15-17 strategic plan process preparation
  • 11.15.13 ITSAC members formally invited to join the ITSAC
  • 11.22.13 Committee shared resource site established
  • 11.25.13 1st ITSAC meeting
  • 12.05.13 Strategic Areas of Focus survey released to Committee members
  • 12.16.13 1st IT Strategic Plan Open Forum
  • 1.08.14 Committee access to Strategic Areas of Focus (SAF) survey ends
  • 1.09.14 2nd ITSAC meeting
  • 1.15-27.14 SAF subcommittee survey (Committee members)
  • 1.29.14 SAF – Tactics subcommittee work begins
  • 2.12.14 3rd ITSAC meeting - cancelled (college closed)
  • 2.17.14 2nd Open Forum (3:00 PM Stern Center Ballroom)
  • 3.05.14 3rd ITSAC meeting – Tactics
  • 3.17.14 Final FY14 ITSAC Meeting, Stern Center Ballroom 2:30 pm
  • 3.18.14 **Estimated Completion Date for FY15-17 ITSP
  • March, 2014 FY15-17 ITSP & FY15 Operational Budget Request Finalized
  • April - May, 2014 FY15 budgetary proposal review process
  • June, 2014 Submission of FY15 budget proposal to Board of Trustees
  • Late 2014 - Early 2015 ITSAC Reconvenes to begin plan review

* ITSAC may meet again if necessary
**Earliest Possible Finalization of the FY15-17 IT Strategic Plan

Strategic Plan Elements

Strategic Areas of Focus (SAF) – 5 targeted areas that represent primary strategic foci or specific direction for efforts and resources over the next 3 years; SAFs should address how IT will focus on closing the gap between the current reality and the desired level of service and support of the campus community.
Tactics – represent specific methods or efforts that are necessary to achieve strategic alignment; Tactics are starting points or directional statements for the work that is needed to align the Strategic Areas of Focus with the College’s larger strategic and action plans, as well as IT’s work efforts.
Goals – represent tangible measures to be reviewed against IT’s progress annually through the Committee and plan reassessment process; Goals will be designated as 1, 2 or 3 years out and should provide additional details about the need being addressed.

Strategic Plan Requirements

  • The plan must identify attainable, measurable IT Strategic Areas of Focus & Tactics that align with College institutional strategic goals, priorities and tactics.
  • The plan must provide a strategic basis for formulation of the FY15 IT budget request
  • The final written report: FY15-17 IT Strategic Plan, to include the tactics we will employ to follow the plan, must be produced and must be adaptable to annual review and realignment efforts

Strategic Plan Attributes

The plan must be specific, measurable, attainable, relevant, and time-bound:

  • Specific. The Strategic Areas of Focus and related Tactics must be specific enough to directly align with actual funding and operational allocations; and also broad enough to allow for the operational flexibility necessary to manage technology at the College given the significant resource limitations and current technology environment. Technology goals should be specific to service and standard expectations, not specific initiatives or solutions.
  • Measurable. The IT Strategic Advisory Committee must work annually with IT to ensure the strategic goals are being pursued according to plan
  • Attainable. IT has limited resources now and limited potential to receive significant additional funding. The plan must take into account existing resources, ongoing efforts, other possible factors and changes to the technology environment when considering strategic goals and tactics
  • Relevant. The plan must address and support previously defined College strategic goals and tactics as well as the needs and desires expressed by the College community (and their Committee representatives)
  • Time-bound. The plan should be considerate of the fiscal year funding process as well as the fast-paced evolution of technology during the annual review process and in future planning iterations. This plan will provide strategic goals and tactics for three fiscal years and will be updated annually by the IT Strategic Advisory Committee.

Strategic Planning Roles & Responsibilities

  • Strategic Plan Sponsors – IT Executive Steering Committee (EVPs and CIO)
  • Strategic Plan Facilitator – J. Clement, IT Director of Finance & Planning
  • IT Strategic Advisory Committee (ITSAC) Members
  • Staff to ITSAC – IT Directors
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