College of Charleston Home
  • About
  • Academics
  • Admissions
  • Campus Life
  • Honors College
  • Graduate School
  • Library
  • Athletics
  • Giving
Contact Information

Information Technology
81 St. Philip Street
Charleston, SC 29403
p: 843.953.5595
f: 843.953.5931


Helpdesk

Hours of Standard Operation
Mon - Fri 7:30 am - 10:00 pm
Sat - Sun 2:00 pm - 10:00 pm

Emergency on-call available 24x7
(By Phone Only)
Call 843.953.3375
(Leave message with your contact information and an on-call technician will contact you within 30 minutes.)
Press 1 - Immediate assistance in a classroom
Press 2 - Telephone Services
Press 3 - All other technology questions

Email: helpdesk@cofc.edu
Faculty & Staff: 843.953.3375
Students: 843.953.3375


Teaching, Learning, and Technology
J.C. Long Building, 3rd floor
9 Liberty Street
Charleston, SC 29401
Contact TLT

Ask the Cougar
Print Page
Bookmark and Share

Information Technology Policies

  • Download Icon Campuswide Policy Formation Procedures (pdf, 30 KB)
  • Download Icon Policy Request (doc, 404.9 KB)
  • Download Icon Official Policy Form (doc, 375.8 KB)
  • 10.2 Desktop Computing Support Policy
  • 10.3 Standards for Desktop Computing Hardware and Software Development
  • 10.4 Deployment Software for Desktop Management
  • 10.5 Antivirus Software Policy
  • 10.6 Wireless Network Policy
  • 10.7 Procedures for Developing, Purchasing, Maintaining Smart/ Laptop- Ready/ Computer Classrooms
  • 10.8 Admin Systems Outage Notification Process
  • 10.9 Network File Storage Policy (Draft)
  • 10.10 Cellular Telephone/ Ready-Link Services
  • 10.11 DNS Standards within the cofc.edu Domain (Draft)
  • 10.12 Network Infrastructure Use Policy
  • 10.13 Guidelines and Procedures for Blocking Network Access (Draft)
  • 10.14 Guidelines and Staff Interim E-mail Policy (Interim)
  • 10.15 Student E-mail Policy
  • 10.16 Peer-to-Peer File Sharing (html)
  • Appendix A:Sample Annual Notice
  • Appendix B:Frequently Asked Questions
  • Appendix C:Summary of Penalties for Violation of Federal Copyright Laws
  • Appendix D and E: Periodic Review of Policy Effectiveness and Legal Alternatives for Downloading or Otherwise Acquiring Copyrighted Material
  • 10.17 Mobile Websites and Mobile Applications
  • 10.18 Website Privacy Policy (html)
  • 10.19 Data Loss Prevention Policy