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Contact Information

Information Technology
81 St. Philip Street
Charleston, SC 29403
p: 843.953.5595
f: 843.953.5931


Helpdesk

Hours of Standard Operation
Mon - Fri 7:30 am - 10:00 pm
Sat - Sun 2:00 pm - 10:00 pm

Emergency on-call available 24x7
(By Phone Only)
Call 843.953.3375
(Leave message with your contact information and an on-call technician will contact you within 30 minutes.)
Press 1 - Immediate assistance in a classroom
Press 2 - Telephone Services
Press 3 - All other technology questions

Email: helpdesk@cofc.edu
Faculty & Staff: 843.953.3375
Students: 843.953.3375


Teaching, Learning, and Technology
J.C. Long Building, 3rd floor
9 Liberty Street
Charleston, SC 29401
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ResNet


ResNet is a high-speed internet service that provides internet access to every student living on campus at the College of Charleston. This service is covered in the cost of student housing, so there are no monthly fees.

Support for the computer network in the residence halls and historic houses is provided by Apogee.  For support, you can contact them directly at 1-855-290-7138.

Accessing ResNet

The access method used for ResNet depends on where you live. Some residences are wired for high-speed Ethernet connections; others use wireless connectivity because they could not be retrofitted for modern computer wiring. Here is a list of residences and their access methods:

Wired Residence Buildings include:

  • Berry
  • Buist Rivers
  • Craig
  • George St. Apts.
  • Liberty
  • McAlister
  • McConnell
  • Rutledge Rivers
  • Warren Place
  • 90, 99, 101, 103, 105, 107 Wentworth St.

Wireless Residence Buildings include:

  • College Lodge
  • All Historic Houses (except 90, 99, 101, 103, 105, 107 Wentworth St.)
  • Sorority Houses
  • Kelly House
  • College Lodge

Setup Instructions

To setup your computer to use the residence hall network, simply connect your computer to the resnet system in the residence hall and follow the on screen prompts.

 

Contact Information

Apogee
1-855-290-7138