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Helpdesk Services Provided
Computing Services
- New Computer Installs and Upgrades
- Troubleshooting Hardware
- Installing,troubleshooting, and upgrading software
- Software Maintenance (applying patches, etc.)
- Computer Moves
- Data Transfers
- Network Access and Troubleshooting
- Password Resets
- Hardware/Software Consultation
- Email/Calendaring
- Internet Access
- VPN/Dialup Support
- Wireless support
- Telephone Service Moves and Requests
- Training
- Technology Orientation
Telephone Services
- Telephone moves, adds, changes and equipment
- Telephone Repair
- Voice Mail
- State Calling Cards
- Local or campus telephone directories
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