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Contact Information

Information Technology
81 St. Philip Street
Charleston, SC 29403
p: 843.953.5595
f: 843.953.5931


Helpdesk

Hours of Standard Operation
Mon - Fri 7:30 am - 10:00 pm
Sat - Sun 2:00 pm - 10:00 pm

Emergency on-call available 24x7
(By Phone Only)
Call 843.953.3375
(Leave message with your contact information and an on-call technician will contact you within 30 minutes.)
Press 1 - Immediate assistance in a classroom
Press 2 - Telephone Services
Press 3 - All other technology questions

Email: helpdesk@cofc.edu
Faculty & Staff: 843.953.3375
Students: 843.953.3375


Teaching, Learning, and Technology
J.C. Long Building, 3rd floor
9 Liberty Street
Charleston, SC 29401
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Student Computing Support

The Student Computing Support desk provides phone and e-mail support to students with computer problems during regular business hours Monday thru Friday. Walk‐in technical support is available to students with laptops. If students have any computer related questions, this is the place to start.

Contact Student Computing Support Services

Hours of Operation:
Monday ‐ Friday 8:00 a.m. – 4:00 p.m.

Blog: blogs.cofc.edu/scs/

Phone: 843.953.8000

E-mail: studentcomputingsupport@cofc.edu

Student Support Desk Services

 

  • Assistance to students using the learning management system, OAKS
  • Advice and guidance to students regarding spyware/virus issues and prevention as well as spyware/virus removal and repair
  • Assistance with the College wireless network
  • Troubleshooting and computer diagnostics for student laptops
  • Assistance with student email problems
  • Assistance to students using the Addlestone computer lab
  • Access to security information and downloads: blogs.cofc.edu/scs/security/
  • Answers to computer technology questions regarding systems in use on campus

NOTE: Student Support Services does not provide hardware repair.