Classroom Support
The College of Charleston has over 200 technology-enhanced teaching/learning spaces available. Helpdesk can assist in the design and installation of these campus-wide technology-enhanced rooms.
Getting Help… Now!
Full Support Monday - Friday 7:30 a.m. - 5:00 p.m. Limited Support Monday - Thursday 5:00 p.m. -10:00 p.m. If you are having a technology problem in the classroom, call Helpdesk at 843.953.3375 and press 1 for assistance. It is a good idea to bring your cell phone to class or you can borrow a student's cell phone. If your need is not immediate, you can always email Helpdesk@cofc.edu and describe your problem or request.
Accessing Technology-Enhanced Classrooms
Academic room assignments are designated by the Registrar's Office (RO). The RO can be reached at 843.953.5668. To enter a technology enhanced classroom, you will need either a combination code or access card to open the door. Access codes are available from the Faculty tab via MyCharleston under Faculty Quick Links (click on Faculty> Information> Classroom Access Codes), while access cards can be obtained from departmental chairs. In addition to door access, you must also get a key from your department chair to open the teacher workstation, which contains all the technology equipment.
Capabilities
Technology-enhanced classrooms have a connection to the campus network and include a standard set of basic computer applications: Microsoft Office Suite, Internet Explorer, Firefox, etc.
To request an upgrade or have specialized instructional software installed, send a request with a description of room locations and desired software to instsoft@cofc.edu
A self-service guide to Smart Classroom Technology is posted in each classroom. The Teaching, Learning and Technology Department (TLT) offers Classroom Technology Training sessions at the start of each semester. See the training calendar.
Technology-Enhanced Instructional Spaces
| Room Type | Description of Room |
|---|---|
| Smart Classrooms | Any classroom with a fixed projector, teacher station, computer, DVD/VCR, screen, and optional document camera |
| Laptop Ready Rooms | A classroom that is wired for connectivity to a presenter's laptop (may include DVD/VCR). |
| Classroom Computer Labs | A Smart Classroom that has a teacher station and multiple student computers, with 20-30 seats. |
| Computer Labs | A room (without a computerized lectern) that has multiple student computers, with 10-15 seats (includes mobile computer carts). |
| Student Labs | Rooms with multiple computers available for student use outside smart classrooms/labs. |
| Specialized Rooms | Studios/Galleries Auditoriums Conference rooms, Boardrooms Training rooms |
