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Contact Information

Information Technology
81 St. Philip Street
Charleston, SC 29403
p: 843.953.5595
f: 843.953.5931


Helpdesk

Hours of Standard Operation
Mon - Fri 7:30 am - 10:00 pm
Sat - Sun 2:00 pm - 10:00 pm

Emergency on-call available 24x7
(By Phone Only)
Call 843.953.3375
(Leave message with your contact information and an on-call technician will contact you within 30 minutes.)
Press 1 - Immediate assistance in a classroom
Press 2 - Telephone Services
Press 3 - All other technology questions

Email: helpdesk@cofc.edu
Faculty & Staff: 843.953.3375
Students: 843.953.3375


Teaching, Learning, and Technology
J.C. Long Building, 3rd floor
9 Liberty Street
Charleston, SC 29401
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Computing Services

Hardware

Hardware support and purchasing services.  Students, faculty, and staff are entitled to purchase hardware at discounted prices.

Software

Software support and purchasing services.  Students, faculty, and staff are entitled to purchase software at academic prices.

Computer Replacement

Each year Information Technology replaces the oldest, most ‘electronically risky’ computers at the College. The overarching goal of computer replacement is to maintain reasonable currency of the deployed computers, and to secure the College network and the information resources connected to it.

File Storage and Backup

Highly secure network file storage is available to all college employees on high capacity network servers. Network file storage provides benefits such as nightly tape backup for disaster recovery, protection from limited power outages, information security, and network-wide access from any workstation and account within the College's domain.

Classroom Replacement Equipment

The Information Technology Classroom Service and Support Center has created a program to replace classroom equipment that has failed during normal operation. This program is called the Hot Spare Program.

Standard Test and Survey Scanning Services

Standard Test and Survey Scanning Services are available on the fifth floor of the Bellsouth Building. Call: 843.953.8177 (Betty Munford) for inquiries and assistance.

Programming Services

Programming Services provides custom programming solutions and integrations to campus systems.