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Contact Information

Information Technology
81 St. Philip Street
Charleston, SC 29403
p: 843.953.5595
f: 843.953.5931


Helpdesk

Hours of Standard Operation
Mon - Fri 7:30 am - 10:00 pm
Sat - Sun 2:00 pm - 10:00 pm

Emergency on-call available 24x7
(By Phone Only)
Call 843.953.3375
(Leave message with your contact information and an on-call technician will contact you within 30 minutes.)
Press 1 - Immediate assistance in a classroom
Press 2 - Telephone Services
Press 3 - All other technology questions

Email: helpdesk@cofc.edu
Faculty & Staff: 843.953.3375
Students: 843.953.3375


Teaching, Learning, and Technology
J.C. Long Building, 3rd floor
9 Liberty Street
Charleston, SC 29401
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Faculty and Staff Email

Account Creation and Format

Email accounts are created when you are hired if you are a permanent employee, or a faculty or adjunct faculty member. E-mail accounts are created for all others upon request by your supervisor. A Cougars account, which allows login to campus PCs and MyCharleston, is created for EVERY employee when hired.

Your email address at the College of Charleston is your Cougars username with @cofc.edu appended to it. For example, if your name was John Smith and your username was smithj, your email address would be smithj@cofc.edu. This account is created upon your hiring at the College. If you don't know your email account name and password, contact Helpdesk at 843.953.3375 or helpdesk@cofc.edu. If you need an email account set up, please contact your supervisor or department chair.