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Contact Information

Information Technology
81 St. Philip Street
Charleston, SC 29403
p: 843.953.5595
f: 843.953.5931


Helpdesk

Hours of Standard Operation
Mon - Fri 7:30 am - 10:00 pm
Sat - Sun 2:00 pm - 10:00 pm

Emergency on-call available 24x7
(By Phone Only)
Call 843.953.3375
(Leave message with your contact information and an on-call technician will contact you within 30 minutes.)
Press 1 - Immediate assistance in a classroom
Press 2 - Telephone Services
Press 3 - All other technology questions

Email: helpdesk@cofc.edu
Faculty & Staff: 843.953.3375
Students: 843.953.3375


Teaching, Learning, and Technology
J.C. Long Building, 3rd floor
9 Liberty Street
Charleston, SC 29401
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Accounts and Email

Cougars Account

Your Cougars account is your electronic key to a variety of computing systems and resources at the College of Charleston.

CWID

CWID is the campus wide identification number that replaced social security numbers for most campus transactions involving password protected individual information records.

Cmail

Cmail, powered by Google, is the College's student email system. The College completed migration of all active students to Cmail in 2011 and is in the process of converting Alumni accounts from the legacy system called Edisto WebMail. Alumni can migrate their account to Cmail by clicking the “Migrate Me” link in the Google Alumni Migration channel on the Alumni tab of MyCharleston.

Syncing your Cmail and MyCharleston passwords.

After migrating to Cmail, you can log into MyCharleston and go to the My Accounts tab where there is an option to “Synchronize Your Google Apps Password”. This option will allow you to change your Cmail password to match your MyCharleston password.

Faculty and Staff Email

Faculty and Staff at the College can use a variety of tools to access email, calendar and contacts. Additional information can be obtained by logging into MyCharleston and clicking on the Help and Training tab.

Google Apps

Google Apps at the College of Charleston is a set of customizable tools that enable faculty, staff and students to work together and learn more effectively. Tools include Gmail for students, Calendar, Docs, and more.

MyCharleston

MyCharleston is your secure gateway to the College's online services. Applicants, students, faculty, staff, and alumni can access and manage academic and adminstrative information and services quickly and easily.  Inside MyCharleston you will find services like grades, schedules, timesheets, access to OAKS, news, and information.

Email Distribution Lists

There are several campus email distribution lists or listservs available to members of the College community. You may subscribe or unsubscribe from these lists at any time.

Community Forums

Community Forums offer a secure web-based platform for sharing of ideas, news, and discussion.  Participation is restricted to College of Charleston faculty, staff, and students.