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Contact Information

Information Technology
81 St. Philip Street
Charleston, SC 29403
p: 843.953.5595
f: 843.953.5931


Helpdesk

Hours of Standard Operation
Mon - Fri 7:30 am - 10:00 pm
Sat - Sun 2:00 pm - 10:00 pm

Emergency on-call available 24x7
(By Phone Only)
Call 843.953.3375
(Leave message with your contact information and an on-call technician will contact you within 30 minutes.)
Press 1 - Immediate assistance in a classroom
Press 2 - Telephone Services
Press 3 - All other technology questions

Email: helpdesk@cofc.edu
Faculty & Staff: 843.953.3375
Students: 843.953.3375


Teaching, Learning, and Technology
J.C. Long Building, 3rd floor
9 Liberty Street
Charleston, SC 29401
Contact TLT

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Cougars Account

Your Cougars account consists of your username and password.  It is your electronic key to a variety of computing systems and resources at the College of Charleston.  Please guard your username and password.

Usernames

For Sudents, your username is the same as your student e-mail address, minus the g.cofc.edu.

For Faculty and Staff, your username is typically your lastname and the first letter of your fist name.  This may vary when a username is already taken.

Accounts for all new College of Charleston faculty, staff and students (starting Spring 2011) will be created using last name, first initial, and middle initial.

Password Requirements

  • The password length must be 8 or greater.
  • The password length must be 12 or less.
  • The password must contain a letter.
  • The password must contain a digit.
  • The password must contain at least one of these special characters:~^*_+?-.
  • The password must not contain any of these special characters::= \&$"#()'`/;<>,[]{}@

Changing Your Cougars Password

To change your Cougars password, log in to MyCharleston at my.cofc.edu. Select the My Accounts tab and click the link for Access My Account Preferences for MyCharleston. Enter your current password, your new password, and the new password one more time.  Click the Save Changes button. 

If you forget your password, you can change it by clicking on the “forgot password” link on the MyCharleston login page to access your secret questions. Answering your secret questions correctly will allow you to change your password. 

If you have difficulty accessing MyCharleston or changing your password, please contact Helpdesk at 843.953.3375 or helpdesk@cofc.edu.