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Cmail FAQs

How do I create my Cmail account?

New students will have a Cmail account automatically created for them when they enroll at the College.

How do I log in to my Cmail account?

You may access your Cmail account by opening in a web browser or go to and login using your full College of Charleston email address.

What services are included with my Cmail account?

Google Apps includes a full range of applications for getting work done, in the classroom and among students, faculty and staff. Calendar, document (word processing, spreadsheet, and more), forms for surveys or other input, website creation and publishing, video sharing, and group communication are all integrated into Google Apps. Video, voice, and IM chat are also built right in. You can use all of these services or just what you want – it's up to you.  Students also have access to Cmail, the College's student e-mail system powered by Gmail.

How much storage do users get with Cmail and Google Apps?

Cmail - each user has over 7 GB of storage.

Docs - 512,000 characters, regardless of the number of pages or font size. Uploaded document files that are converted to Google documents format can’t be larger than 1MB.

Spreadsheets - 400,000 cells, with a maximum of 256 columns per sheet. Uploaded spreadsheet files that are converted to Google spreadsheets format can’t be larger than 20MB, and need to be under 400,000 cells and 256 columns per sheet.

Presentations - Presentations created in Google Docs can be up to 10MB -- which is about 200 slides. Uploaded presentation files that are converted into Google presentations format can also be up to 10MB.

Other files - Files that you upload but don’t convert to Google Docs format take up to a total of 1GB.

Can I log on to other Google-sponsored services with my Cmail username and password (i.e., YouTube)?

Yes, in addition to the standard applications included with Google Apps, you may access additional Google sponsored services using your account.  The College reviews additional applications before approvong them for our Google Apps implementation.  Examples of additonal services available include You Tube, Picasa, Google Reader, Google Books, and more.

Who is eligible to participate in the Cmail service?

Cmail is available for College of Charleston students.  Cmail is not available for faculty and staff.  The other Google Apps services are available for students, faculty, and staff.

How do I change my Cmail password?

You can change your password by logging into MyCharleston, select the 'My Accounts' tab and then choosing the option to 'Synchronize Your Google Apps Password' under 'MyCharleston Account Settings'

Is Google Apps really free? 

Google Apps Education Edition is free – available at no charge for educational institutions.  Google Apps Education Edition is also free of ads, so that faculty, staff, and students never see ads in any application – ever.

Do Google Apps meet web accessibility standards?

Google provides resources for how to use the accessibility features of Google products at  Users that find the Cmail application to be non-compliant with accessibility guidelines can request assistance from Helpdesk to configure a compliant email client to access their Cmail account.  Google also provides instructions for other ways to access Gmail at

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